New Relic: Errors Inbox Alerts Delays/Unavailable for US Region
Timeline of updates
- resolved
Between 3:15 am and 4:14 am August 16th, 2021 UTC, some customers may have experienced alerts/notifications or data not populating in the Errors Inbox product. All errors are still available in the APM product but alerts built around Errors Inbox may not have triggered for some customers. We’ve resolved the issue with Errors Inbox in the US region. Services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2021-08-16 03:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Errors Inbox Alerts Delays/Unavailable for US Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/8152mc4kcfgv
New Relic profileRecent New Relic incidentsAll outages on August 16, 2021New Relic in August 2021MarkdownJSON