New Relic: Alert Delays for All Products in the US Region
Timeline of updates
- resolved
Between 21:47 and 23:03 UTC, customer impact was delayed or incorrect alert notifications. This impacted all data sources until 22:22 UTC. After that, impact was restricted to Mobile, Browser, and Distributed Tracing data until the end of impact time. We’ve resolved the issue and services have returned to their normal operation. Synthetic check results may not have been stored from the start of the impact time until 22:28 UTC. Additionally, some data from from Browser, Mobile, and Distributed Tracing endpoints may be missing between the start of impact and 21:56 UTC.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by New Relic, started 2021-10-29 22:15 UTC, resolved after 1.4 h, 1 update(s).
- Title
- Alert Delays for All Products in the US Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/26tksdvvdmgj
New Relic profileRecent New Relic incidentsAll outages on October 29, 2021New Relic in October 2021MarkdownJSON