# New Relic: Alert Delays for All Products in the US Region

> New Relic status incident “Alert Delays for All Products in the US Region” on 2021-10-29: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/26tksdvvdmgj
Last updated: 2021-10-29T23:38:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-10-29 22:15 UTC · Resolved: 2021-10-29 23:38 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/26tksdvvdmgj](https://status.newrelic.com/incidents/26tksdvvdmgj)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-10-29 23:38 UTC: Between 21:47 and 23:03 UTC, customer impact was delayed or incorrect alert notifications. This impacted all data sources until 22:22 UTC. After that, impact was restricted to Mobile, Browser, and Distributed Tracing data until the end of impact time. We’ve resolved the issue and services have returned to their normal operation. Synthetic check results may not have been stored from the start of the impact time until 22:28 UTC. Additionally, some data from from Browser, Mobile, and Distributed Tracing endpoints may be missing between the start of impact and 21:56 UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-10-29 22:15 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/26tksdvvdmgj
- Citation: New Relic, “Alert Delays for All Products in the US Region” (2021-10-29 22:15 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/26tksdvvdmgj (CC BY 4.0).
- Markdown link: `[New Relic: Alert Delays for All Products in the US Region (2021-10-29)](https://rewindex.com/company/new-relic/incidents/26tksdvvdmgj)`


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Canonical: https://rewindex.com/company/new-relic/incidents/26tksdvvdmgj · Markdown: https://rewindex.com/company/new-relic/incidents/26tksdvvdmgj.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/26tksdvvdmgj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:15.989Z