New Relic: Cloud Integration Lag and Chart Irregularities for EU Region
Timeline of updates
- resolved
Between 2:59 PM UTC - 4:56 PM UTC impacted customers in the EU region would have experienced data lag for AWS, Azure and GCP platforms. Access is now restored to the AWS, Azure, and GCP platforms in the EU region. Additional, a small percentage of data may not have been collected for Mobile, APM, and Browser. Impacted customers will see chart irregularities during this time. Data will not backfill. Services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2019-12-16 16:20 UTC, resolved after 44 min, 1 update(s).
- Title
- Cloud Integration Lag and Chart Irregularities for EU Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/18n4gc8jvzg9
New Relic profileRecent New Relic incidentsAll outages on December 16, 2019New Relic in December 2019MarkdownJSON