# New Relic: Cloud Integration Lag and Chart Irregularities for EU Region

> New Relic status incident “Cloud Integration Lag and Chart Irregularities for EU Region” on 2019-12-16: impact none (vendor’s label), 44 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/18n4gc8jvzg9
Last updated: 2019-12-16T17:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-12-16 16:20 UTC · Resolved: 2019-12-16 17:04 UTC · Duration: 44 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/18n4gc8jvzg9](https://status.newrelic.com/incidents/18n4gc8jvzg9)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2019-12-16 17:04 UTC: Between 2:59 PM UTC - 4:56 PM UTC impacted customers in the EU region would have experienced data lag for AWS, Azure and GCP platforms. Access is now restored to the AWS, Azure, and GCP platforms in the EU region. Additional, a small percentage of data may not have been collected for Mobile, APM, and Browser. Impacted customers will see chart irregularities during this time. Data will not backfill. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2019-12-16 16:20 UTC, resolved after 44 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/18n4gc8jvzg9
- Citation: New Relic, “Cloud Integration Lag and Chart Irregularities for EU Region” (2019-12-16 16:20 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/18n4gc8jvzg9 (CC BY 4.0).
- Markdown link: `[New Relic: Cloud Integration Lag and Chart Irregularities for EU Region (2019-12-16)](https://rewindex.com/company/new-relic/incidents/18n4gc8jvzg9)`


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Canonical: https://rewindex.com/company/new-relic/incidents/18n4gc8jvzg9 · Markdown: https://rewindex.com/company/new-relic/incidents/18n4gc8jvzg9.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/18n4gc8jvzg9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:29:43.032Z