Search

Companies / New Relic / incidents

New Relic: Data Irregularities - EU Region

Impact: minorStatus: resolvedStarted Resolved (1.1 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: Data Ingest : Europe - OTLP API : EuropeOTLP API : EuropeData Ingest : Europe - Trace API : EuropeTrace API : EuropeData Ingest : Europe - Synthetics : EuropeSynthetics : EuropeData Ingest : Europe - Log API : EuropeLog API : EuropeData Ingest : Europe - Infrastructure Agent : EuropeInfrastructure Agent : EuropeData Ingest : Europe - Mobile Agent : EuropeMobile Agent : EuropeData Ingest : Europe - Incident Intelligence API : EuropeIncident Intelligence API : EuropeData Ingest : Europe - Metric API : EuropeMetric API : EuropeAPM Agent : EuropeData Ingest : Europe - APM Agent : EuropeData Ingest : Europe - Event API : EuropeEvent API : EuropeBrowser Agent : EuropeData Ingest : Europe - Browser Agent : Europe

Timeline of updates

  1. investigating

    We are investigating an issue with data ingest

  2. identified

    We have engaged our Product Management Team to assist with further investigation and are evaluating additional mitigation efforts.

  3. monitoring

    Some customers in the EU region have reported recovery of data ingest.

  4. monitoring

    Some customers in the EU region have reported recovery of data ingest.

  5. resolved

    Between 11:15 UTC and 12:40 UTC on November 19, some customers in the EU region may have experienced difficulties in data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). New Relic profile · Recent New Relic incidents · Markdown · JSON