# New Relic: Data Irregularities - EU Region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-19 11:48 UTC · Resolved: 2025-11-19 12:52 UTC · Duration: 1.1 h
- Updates: 5 · Affected components: Data Ingest : Europe - OTLP API : Europe, OTLP API : Europe, Data Ingest : Europe - Trace API : Europe, Trace API : Europe, Data Ingest : Europe - Synthetics : Europe, Synthetics : Europe, Data Ingest : Europe - Log API : Europe, Log API : Europe, Data Ingest : Europe - Infrastructure Agent : Europe, Infrastructure Agent : Europe, Data Ingest : Europe - Mobile Agent : Europe, Mobile Agent : Europe, Data Ingest : Europe - Incident Intelligence API : Europe, Incident Intelligence API : Europe, Data Ingest : Europe - Metric API : Europe, Metric API : Europe, APM Agent : Europe, Data Ingest : Europe - APM Agent : Europe, Data Ingest : Europe - Event API : Europe, Event API : Europe, Browser Agent : Europe, Data Ingest : Europe - Browser Agent : Europe
- [Vendor status page: https://stspg.io/nbf2jl8n3kts](https://stspg.io/nbf2jl8n3kts)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **investigating** 2025-11-19 11:48 UTC: We are investigating an issue with data ingest
- **identified** 2025-11-19 12:16 UTC: We have engaged our Product Management Team to assist with further investigation and are evaluating additional mitigation efforts.
- **monitoring** 2025-11-19 12:19 UTC: Some customers in the EU region have reported recovery of data ingest.
- **monitoring** 2025-11-19 12:34 UTC: Some customers in the EU region have reported recovery of data ingest.
- **resolved** 2025-11-19 12:52 UTC: Between 11:15 UTC and 12:40 UTC on November 19, some customers in the EU region may have experienced difficulties in data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations


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Canonical: https://rewindex.com/company/new-relic/incidents/0l6104s8lb6x · Markdown: https://rewindex.com/company/new-relic/incidents/0l6104s8lb6x.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/0l6104s8lb6x · Generated 2026-10-18T09:55:41.639Z