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Neon: Database connectivity issues with projects in US-East-1 Cell 6

Impact: majorStatus: resolvedStarted Resolved (2.6 h)3 updatesSource: neonstatus.com (opens in new tab)

Affected components: Database Connectivity

Timeline of updates

  1. investigating

    Starting at approximately 00:20 May 8, 2026, customers may experience connectivity issues with databases in US-East-1 Cell 6 We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

  2. monitoring

    Between 00:20 UTC and 02:21 UTC May 8, 2026, approximately 1,000 projects in US-East-1 Cell 6 experienced slow or stuck compute start events. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.

  3. resolved

    The issue has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab). Neon profile · Recent Neon incidents · Markdown · JSON