Changes / Neon / Database connectivity issues with projects in US-East-1 Cell 6
Neon: Major incident: Database connectivity issues with projects in US-East-1 Cell 6
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Database connectivity issues with projects in US-East-1 Cell 6
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-08 01:24 UTC
Before: not present
After: 2026-05-08 03:58 UTC
Before: not present
After: Database Connectivity
Before: not present
After: Starting at approximately 00:20 May 8, 2026, customers may experience connectivity issues with databases in US-East-1 Cell 6 We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
Before: not present
After: Between 00:20 UTC and 02:21 UTC May 8, 2026, approximately 1,000 projects in US-East-1 Cell 6 experienced slow or stuck compute start events. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
Before: not present
After: The issue has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Database connectivity issues with projects in US-East-1 Cell 6 (this change) | Major incident |