Neon: High control-plane latency in us-west-2 & us-east-2
Affected components: Console APIDatabase Connectivity
Timeline of updates
- investigating
Monitoring: (16:52) We observed high latencies on Control Plane in us-west-2. APIs and compute startups are affected. The issue is mitigated and we are continuing to monitor the situation. Identified: (17:28) We still observing high latencies on Control Plane in us-west-2. APIs and compute startup times are affected. We have identified the underlying cause of this incident and are actively working to implement a resolution. Identified: (17:38) We still observing high latencies on Control Plane in us-west-2 and us-east-2. APIs and compute startup times are affected. We have identified the underlying cause of this incident and are actively working to implement a resolution. Monitoring: (18:37) We still observed high latencies on Control Plane in us-west-2 and us-east-2. The issue is mitigated and we are continuing to monitor the situation.
- resolved
The issue has been fully resolved. All affected components are operating normally again.
Rewindex changes for this incident
- Major incident: High control-plane latency in us-west-2 & us-east-2 2025-06-20 16:52 UTC
Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab). Neon profile · Recent Neon incidents · Markdown · JSON