Changes / Neon / High control-plane latency in us-west-2 & us-east-2
Neon: Major incident: High control-plane latency in us-west-2 & us-east-2
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: High control-plane latency in us-west-2 & us-east-2
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-06-20 16:52 UTC
Before: not present
After: 2025-06-20 20:26 UTC
Before: not present
After: Console API, Database Connectivity
Before: not present
After: Monitoring: (16:52) We observed high latencies on Control Plane in us-west-2. APIs and compute startups are affected. The issue is mitigated and we are continuing to monitor the situation. Identified: (17:28) We still observing high latencies on Control Plane in us-west-2. APIs and compute startup times are affected. We have identified the underlying cause of this incident and are actively working to implement a resolution. Identified: (17:38) We still observing high latencies on Control Plane in us-west-2 and us-east-2. APIs and compute startup times are affected. We have identified the underlying cause of this incident and are actively working to implement a resolution. Monitoring: (18:37) We still observed high latencies on Control Plane in us-west-2 and us-east-2. The issue is mitigated and we are continuing to monitor the situation.
Before: not present
After: The issue has been fully resolved. All affected components are operating normally again.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: High control-plane latency in us-west-2 & us-east-2 (this change) | Major incident |