Neon: Issues with suspend_compute operations in us-east-1-cell-2
Impact: majorStatus: resolvedStarted Resolved (57 min)2 updatesSource: neonstatus.com (opens in new tab)
Affected components: Project/Branch Operations
Timeline of updates
- investigating
Investigating: (12:05) We are aware of the issue and are investigating the scope, root cause, and potential mitigations. Monitoring: (12:45) The issue is mitigated and we are continuing to monitor the situation.
- resolved
A misconfiguration in us-east-1-cell-2 resulted in stuck suspend_compute operations for a subset of customers with databases that attempted to scale to zero in this cell during the incident timeframe. The issue has been fully resolved. All affected components are operating normally again.
Rewindex changes for this incident
- Major incident: Issues with suspend_compute operations in us-east-1-cell-2 2025-08-19 12:05 UTC
Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab). Neon profile · Recent Neon incidents · Markdown · JSON