Mux: Webhook and Dashboard Service Disruption
Timeline of updates
- resolved
Between 10:55 and 11:01 UTC, Mux experienced a brief disruption due to network connectivity issues affecting some webhook events and dashboard sessions. This also occurred from 13:35 and 13:39 UTC. During this period: - Some customers may have experienced delayed webhook event delivery. - Attempts to access the Mux Dashboard may have resulted in errors. - API requests to endpoints such as /video/v1/assets and /video/v1/live-streams may have intermittently failed or taken longer to complete. At this time, all systems have recovered and operating normally.
From Mux’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.mux.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Mux, started 2025-05-15 16:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Webhook and Dashboard Service Disruption
- Vendor
- Mux
- Date
- URL
- https://rewindex.com/company/mux/incidents/d0h50qrb6kh6
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