# Mux: Webhook and Dashboard Service Disruption

> Mux status incident “Webhook and Dashboard Service Disruption” on 2025-05-15: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mux/incidents/d0h50qrb6kh6
Last updated: 2025-05-15T16:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-15 16:00 UTC · Resolved: 2025-05-15 16:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mux.com/incidents/d0h50qrb6kh6](https://status.mux.com/incidents/d0h50qrb6kh6)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **resolved** 2025-05-15 16:00 UTC: Between 10:55 and 11:01 UTC, Mux experienced a brief disruption due to network connectivity issues affecting some webhook events and dashboard sessions. This also occurred from 13:35 and 13:39 UTC. During this period: - Some customers may have experienced delayed webhook event delivery. - Attempts to access the Mux Dashboard may have resulted in errors. - API requests to endpoints such as /video/v1/assets and /video/v1/live-streams may have intermittently failed or taken longer to complete. At this time, all systems have recovered and operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mux, started 2025-05-15 16:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mux/incidents/d0h50qrb6kh6
- Citation: Mux, “Webhook and Dashboard Service Disruption” (2025-05-15 16:00 UTC). Archived by Rewindex: https://rewindex.com/company/mux/incidents/d0h50qrb6kh6 (CC BY 4.0).
- Markdown link: `[Mux: Webhook and Dashboard Service Disruption (2025-05-15)](https://rewindex.com/company/mux/incidents/d0h50qrb6kh6)`


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Canonical: https://rewindex.com/company/mux/incidents/d0h50qrb6kh6 · Markdown: https://rewindex.com/company/mux/incidents/d0h50qrb6kh6.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/d0h50qrb6kh6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:00:36.301Z