Mux: EU Data ingest collection issues
Affected components: Mux Data - Data Collection
Timeline of updates
- investigating
We are investigating networking issues resulting in Data collection issues for EU ingest customers from 6:41 UTC until 7:00 UTC.
- resolved
We have confirmed a transient issue with our cloud service provider from 6:41 UTC until 7:00 UTC for Mux Data collection in the EU. This issue has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
9e620ae46ba08cff…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Mux, started 2025-10-31 07:16 UTC, resolved after 44 min, 2 update(s).
- Title
- EU Data ingest collection issues
- Vendor
- Mux
- Date
- URL
- https://rewindex.com/company/mux/incidents/bk4gdgjf5fxb
Mux profileRecent Mux incidentsAll outages on October 31, 2025Mux in October 2025MarkdownJSON