# Mux: EU Data ingest collection issues

> Mux status incident “EU Data ingest collection issues” on 2025-10-31: impact minor (vendor’s label), 44 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mux/incidents/bk4gdgjf5fxb
Last updated: 2025-10-31T07:59:56Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-31 07:16 UTC · Resolved: 2025-10-31 07:59 UTC · Duration: 44 min
- Updates: 2 · Affected components: Mux Data - Data Collection
- [Vendor status page: https://stspg.io/1tybhmjx5p97](https://stspg.io/1tybhmjx5p97)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **investigating** 2025-10-31 07:16 UTC: We are investigating networking issues resulting in Data collection issues for EU ingest customers from 6:41 UTC until 7:00 UTC.
- **resolved** 2025-10-31 07:59 UTC: We have confirmed a transient issue with our cloud service provider from 6:41 UTC until 7:00 UTC for Mux Data collection in the EU.  This issue has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Mux, started 2025-10-31 07:16 UTC, resolved after 44 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/mux/incidents/bk4gdgjf5fxb
- Citation: Mux, “EU Data ingest collection issues” (2025-10-31 07:16 UTC). Archived by Rewindex: https://rewindex.com/company/mux/incidents/bk4gdgjf5fxb (CC BY 4.0).
- Markdown link: `[Mux: EU Data ingest collection issues (2025-10-31)](https://rewindex.com/company/mux/incidents/bk4gdgjf5fxb)`


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Canonical: https://rewindex.com/company/mux/incidents/bk4gdgjf5fxb · Markdown: https://rewindex.com/company/mux/incidents/bk4gdgjf5fxb.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/bk4gdgjf5fxb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:28:52.354Z