rewindex

CompaniesMuxIncidents

Mux: RTMP and SRT live streams disconnection

MajorStatus: resolvededitedStarted Resolved (1.2 h)3 updatesstatus.mux.com (opens in new tab)

Affected components: Mux Video - Live

Timeline of updates

  1. identified

    We have experienced a small number of RTMP and SRT live streams disconnecting; most reconnected automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on status.mux.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Mux, started 2026-11-04 18:10 UTC, resolved after 1.2 h, 3 update(s); edited after publishing.

Title
RTMP and SRT live streams disconnection
Vendor
Mux
Date
URL
https://rewindex.com/company/mux/incidents/71k8gyf1mzdq

Mux profileRecent Mux incidentsAll outages on November 4, 2026Mux in November 2026MarkdownJSON