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CompaniesMuxIncidents

Mux: RTMP and SRT live stream disconnects

MinorStatus: resolvededitedStarted Resolved (2.6 h)8 updatesstatus.mux.com (opens in new tab)

Affected components: Mux Video - Live

Timeline of updates

  1. investigating

    We are experiencing a small number of RTMP and SRT live streams disconnecting; most are reconnecting automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    We are continuing to work on a fix for this issue.

  4. identified

    We are continuing to work on a fix for this issue.

  5. identified

    We have tested a fix for this issue and are working on rolling it out to production.

  6. monitoringEdited

    A fix was applied to production and we are monitoring the system.

  7. monitoring

    This incident has been resolved.

  8. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.mux.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Mux, started 2026-11-04 22:24 UTC, resolved after 2.6 h, 8 update(s); edited after publishing.

Title
RTMP and SRT live stream disconnects
Vendor
Mux
Date
URL
https://rewindex.com/company/mux/incidents/709trhyv7kv4

Mux profileRecent Mux incidentsAll outages on November 4, 2026Mux in November 2026MarkdownJSON