Mux: Data Ingestion API outage
Timeline of updates
- resolved
From 0:20 UTC to 2:20 UTC on April 20th an internal API servicing authentication for incoming data requests failed. We have identified and resolved the issue. Many customers may have experience data loss during this time, resulting in a gap in charting data.
From Mux’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.mux.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Mux, started 2017-04-20 02:32 UTC, resolved after 0 min, 1 update(s).
- Title
- Data Ingestion API outage
- Vendor
- Mux
- Date
- URL
- https://rewindex.com/company/mux/incidents/0lh3vs5pzj6m
Mux profileRecent Mux incidentsAll outages on April 20, 2017Mux in April 2017MarkdownJSON