# Mux: Data Ingestion API outage

> Mux status incident “Data Ingestion API outage” on 2017-04-20: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mux/incidents/0lh3vs5pzj6m
Last updated: 2017-04-20T02:32:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-04-20 02:32 UTC · Resolved: 2017-04-20 02:32 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mux.com/incidents/0lh3vs5pzj6m](https://status.mux.com/incidents/0lh3vs5pzj6m)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **resolved** 2017-04-20 02:32 UTC: From 0:20 UTC to 2:20 UTC on April 20th an internal API servicing authentication for incoming data requests failed. We have identified and resolved the issue. Many customers may have experience data loss during this time, resulting in a gap in charting data.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Mux, started 2017-04-20 02:32 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mux/incidents/0lh3vs5pzj6m
- Citation: Mux, “Data Ingestion API outage” (2017-04-20 02:32 UTC). Archived by Rewindex: https://rewindex.com/company/mux/incidents/0lh3vs5pzj6m (CC BY 4.0).
- Markdown link: `[Mux: Data Ingestion API outage (2017-04-20)](https://rewindex.com/company/mux/incidents/0lh3vs5pzj6m)`


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Canonical: https://rewindex.com/company/mux/incidents/0lh3vs5pzj6m · Markdown: https://rewindex.com/company/mux/incidents/0lh3vs5pzj6m.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/0lh3vs5pzj6m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:00:24.570Z