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MongoDB Atlas: Intermittent case creation failure

No impact listedStatus: resolvedStarted Resolved (28 h)1 updatestatus.mongodb.com (opens in new tab)

Timeline of updates

  1. resolved

    This intermittent issue with support case creation via Atlas support form has been resolved.

From MongoDB Atlas’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.mongodb.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2020-08-03 18:09 UTC, resolved after 28 h, 1 update(s).

Title
Intermittent case creation failure
Vendor
MongoDB Atlas
Date
URL
https://rewindex.com/company/mongodb-atlas/incidents/pmcy54d7xwww

MongoDB Atlas profileRecent MongoDB Atlas incidentsAll outages on August 3, 2020MongoDB Atlas in August 2020MarkdownJSON