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MongoDB Atlas: [Scheduled] [Scheduled Maintenance Completed]: MongoDB Support Portal Service Restored

MaintenancemaintenanceStatus: resolvedStarted Resolved (2 min)1 updatestatus.mongodb.com (opens in new tab)

Timeline of updates

  1. resolved

    The maintenance scheduled for Nov 23, 2024 has been successfully completed. We are happy to inform you that the MongoDB Support Portal (https://support.mongodb.com (opens in new tab)) has been fully restored. You can now create, view, and update Support tickets within the MongoDB Support Portal. The MongoDB Support Portal was unavailable on Saturday, November 23, 2024, from 15:49 UTC to 17:53 UTC due to planned maintenance. We appreciate your patience and understanding as we worked to complete the required maintenance. Regards,

From MongoDB Atlas’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

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Cite this

Maintenance posted by MongoDB Atlas, started 2024-11-23 16:52 UTC, resolved after 2 min, 1 update(s).

Title
[Scheduled] [Scheduled Maintenance Completed]: MongoDB Support Portal Service Restored
Vendor
MongoDB Atlas
Date
URL
https://rewindex.com/company/mongodb-atlas/incidents/nqhx5ycv1v51

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