# MongoDB Atlas: [Scheduled] [Scheduled Maintenance Completed]: MongoDB Support Portal Service Restored

> MongoDB Atlas maintenance “[Scheduled] [Scheduled Maintenance Completed]: MongoDB Support Portal Service Restored” on 2024-11-23: impact maintenance (vendor’s label), 2 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/nqhx5ycv1v51
Last updated: 2024-11-23T16:54:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2024-11-23 16:52 UTC · Resolved: 2024-11-23 16:54 UTC · Duration: 2 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/nqhx5ycv1v51](https://status.mongodb.com/incidents/nqhx5ycv1v51)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2024-11-23 16:54 UTC: The maintenance scheduled for Nov 23, 2024 has been successfully completed. We are happy to inform you that the MongoDB Support Portal (https://support.mongodb.com) has been fully restored. You can now create, view, and update Support tickets within the MongoDB Support Portal. The MongoDB Support Portal was unavailable on Saturday, November 23, 2024, from 15:49 UTC to 17:53 UTC due to planned maintenance. We appreciate your patience and understanding as we worked to complete the required maintenance. Regards,

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by MongoDB Atlas, started 2024-11-23 16:52 UTC, resolved after 2 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/nqhx5ycv1v51
- Citation: MongoDB Atlas, “[Scheduled] [Scheduled Maintenance Completed]: MongoDB Support Portal Service Restored” (2024-11-23 16:52 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/nqhx5ycv1v51 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: Scheduled Scheduled Maintenance Completed: MongoDB Support Portal Service Restored (2024-11-23)](https://rewindex.com/company/mongodb-atlas/incidents/nqhx5ycv1v51)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/nqhx5ycv1v51 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/nqhx5ycv1v51.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/nqhx5ycv1v51 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:21:24.720Z