MongoDB Atlas: MongoDB Charts: Unable to be accessed in some regions

MinorStatus: resolvedStarted 2022-11-09 03:00 UTCResolved 2022-11-09 03:00 UTC (0 min)1 updatestatus.mongodb.com

Timeline of updates

resolved2022-11-09 03:00 UTC
Between approx 03:00 and 08:00 UTC on Wednesday 9 November, customers in some regions were unable to access Atlas Charts. The issue was caused by a file that was incorrectly deployed as a part of an upgrade. While the file was quickly removed, it remained cached by cloud edge servers in certain regions. The problem was resolved by invalidating the cloud cache.

From MongoDB Atlas’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.mongodb.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by MongoDB Atlas, started 2022-11-09 03:00 UTC, resolved after 0 min, 1 update(s).

Title: MongoDB Charts: Unable to be accessed in some regions
Vendor: MongoDB Atlas
Date: 2022-11-09 03:00 UTC
URL: https://rewindex.com/company/mongodb-atlas/incidents/jyr5yd48zlwk

MongoDB Atlas profile Recent MongoDB Atlas incidents All outages on November 9, 2022 MongoDB Atlas in November 2022 Markdown JSON