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MongoDB Atlas: Some Cloud Manager customers may have gotten "Backup Agent Down" alerts

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.mongodb.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 15:00 UTC and 16:00 UTC, some Cloud Manager Backup customers may have gotten "Backup Agent is Down" alerts. These alerts were incorrectly sent – the agents were up, healthy, and the health of backups have not been affected.

From MongoDB Atlas’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.mongodb.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2020-05-30 16:41 UTC, resolved after 0 min, 1 update(s).

Title
Some Cloud Manager customers may have gotten "Backup Agent Down" alerts
Vendor
MongoDB Atlas
Date
URL
https://rewindex.com/company/mongodb-atlas/incidents/88zcq6tgb08p

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