# MongoDB Atlas: Some Cloud Manager customers may have gotten "Backup Agent Down" alerts

> MongoDB Atlas status incident “Some Cloud Manager customers may have gotten "Backup Agent Down" alerts” on 2020-05-30: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/88zcq6tgb08p
Last updated: 2020-05-30T16:41:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-05-30 16:41 UTC · Resolved: 2020-05-30 16:41 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/88zcq6tgb08p](https://status.mongodb.com/incidents/88zcq6tgb08p)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2020-05-30 16:41 UTC: Between 15:00 UTC and 16:00 UTC, some Cloud Manager Backup customers may have gotten "Backup Agent is Down" alerts. These alerts were incorrectly sent – the agents were up, healthy, and the health of backups have not been affected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2020-05-30 16:41 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/88zcq6tgb08p
- Citation: MongoDB Atlas, “Some Cloud Manager customers may have gotten "Backup Agent Down" alerts” (2020-05-30 16:41 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/88zcq6tgb08p (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: Some Cloud Manager customers may have gotten "Backup Agent Down" alerts (2020-05-30)](https://rewindex.com/company/mongodb-atlas/incidents/88zcq6tgb08p)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/88zcq6tgb08p · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/88zcq6tgb08p.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/88zcq6tgb08p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:47.818Z