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MongoDB Atlas: MongoDB Charts: Increased number of failures for some organizations

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.mongodb.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 21:00 UTC and 23:30 UTC on 29 November 2022, Atlas Charts users may have seen an increased number of failures. A new backend infrastructure deployment was incorrectly configured which affected Organizations where the "Require IP Access List for the Atlas Administration API" was enabled. The requests that were routed through this infrastructure returned errors. The issue was resolved by routing requests away from the affected infrastructure before the configuration was fixed.

From MongoDB Atlas’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.mongodb.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2022-11-29 21:00 UTC, resolved after 0 min, 1 update(s).

Title
MongoDB Charts: Increased number of failures for some organizations
Vendor
MongoDB Atlas
Date
URL
https://rewindex.com/company/mongodb-atlas/incidents/49dxg05xvk3f

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