# MongoDB Atlas: MongoDB Charts: Increased number of failures for some organizations

> MongoDB Atlas status incident “MongoDB Charts: Increased number of failures for some organizations” on 2022-11-29: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/49dxg05xvk3f
Last updated: 2022-11-29T21:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-11-29 21:00 UTC · Resolved: 2022-11-29 21:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/49dxg05xvk3f](https://status.mongodb.com/incidents/49dxg05xvk3f)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2022-11-29 21:00 UTC: Between 21:00 UTC and 23:30 UTC on 29 November 2022, Atlas Charts users may have seen an increased number of failures. A new backend infrastructure deployment was incorrectly configured which affected Organizations where the "Require IP Access List for the Atlas Administration API" was enabled. The requests that were routed through this infrastructure returned errors. The issue was resolved by routing requests away from the affected infrastructure before the configuration was fixed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2022-11-29 21:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/49dxg05xvk3f
- Citation: MongoDB Atlas, “MongoDB Charts: Increased number of failures for some organizations” (2022-11-29 21:00 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/49dxg05xvk3f (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Charts: Increased number of failures for some organizations (2022-11-29)](https://rewindex.com/company/mongodb-atlas/incidents/49dxg05xvk3f)`


---
Canonical: https://rewindex.com/company/mongodb-atlas/incidents/49dxg05xvk3f · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/49dxg05xvk3f.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/49dxg05xvk3f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:23:24.877Z