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MongoDB Atlas: MongoDB Support Portal - Redirect Issues
Timeline of updates
- resolved
The MongoDB Support Portal (opens in new tab) was experiencing some redirect issues on existing cases due to incorrect configuration deployment between 2020-03-25 05:21 PM (in UTC) and 2020-03-25 06:53 PM (in UTC). This issue has been resolved. Please refresh your browser and/or clear your browser cache before logging into the MongoDB Support Portal.
From MongoDB Atlas’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.mongodb.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2020-03-25 18:46 UTC, resolved after 1.4 h, 1 update(s).
- Title
- MongoDB Support Portal - Redirect Issues
- Vendor
- MongoDB Atlas
- Date
- URL
- https://rewindex.com/company/mongodb-atlas/incidents/425g9gf7x4cy
MongoDB Atlas profileRecent MongoDB Atlas incidentsAll outages on March 25, 2020MongoDB Atlas in March 2020MarkdownJSON