Mode: O365 users unable to log in
Affected components: Third Party Dependency
Timeline of updates
- investigating
Our Engineers are aware of and investigating an issue preventing O365 users from successfully logging in.
- identified
We have identified the root issue and are working on a solution.
- resolved
Our Engineers have implemented a fix. We believe the issue is now resolved. Please reach out to support@mode.com if you have any questions.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.modeanalytics.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Mode, started 2024-12-23 23:44 UTC, resolved after 0 min, 3 update(s).
- Title
- O365 users unable to log in
- Vendor
- Mode
- Date
- URL
- https://rewindex.com/company/mode/incidents/rhs2y6myl7kd
Mode profileRecent Mode incidentsAll outages on December 23, 2024Mode in December 2024MarkdownJSON