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ChangesModeO365 users unable to log in

Mode: Major incident: O365 users unable to log in

Major incidentoutage (model (Jev), 100%)Changed Detected status.modeanalytics.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Mode removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: O365 users unable to log in
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-12-23 23:44 UTC
AddedResolved time#5
Before: not present
After: 2024-12-23 23:44 UTC
AddedAffected components#6
Before: not present
After: Third Party Dependency
AddedUpdateinvestigating#7
Before: not present
After: Our Engineers are aware of and investigating an issue preventing O365 users from successfully logging in.
AddedUpdateidentified#8
Before: not present
After: We have identified the root issue and are working on a solution.
AddedUpdateresolved#9
Before: not present
After: Our Engineers have implemented a fix. We believe the issue is now resolved. Please reach out to support@mode.com if you have any questions.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Monday, December 23, 2024

1 incident change

Cite this

Major incident: O365 users unable to log in on Mode’s status page, changed 2024-12-23 23:44 UTC (change 1 of 1).

Title
Major incident: O365 users unable to log in
Vendor
Mode
Date
URL
https://rewindex.com/change/idaa564808cc62d

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