# Mode: O365 users unable to log in

> Mode status incident “O365 users unable to log in” on 2024-12-23: impact major (vendor’s label), 0 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mode/incidents/rhs2y6myl7kd
Last updated: 2024-12-23T23:44:25Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-23 23:44 UTC · Resolved: 2024-12-23 23:44 UTC · Duration: 0 min
- Updates: 3 · Affected components: Third Party Dependency
- [Vendor status page: https://status.modeanalytics.com/incidents/rhs2y6myl7kd](https://status.modeanalytics.com/incidents/rhs2y6myl7kd)
- [Company: Mode](https://rewindex.com/company/mode.md)

## Timeline of updates

- **investigating** 2024-12-23 18:34 UTC: Our Engineers are aware of and investigating an issue preventing O365 users from successfully logging in.
- **identified** 2024-12-23 19:56 UTC: We have identified the root issue and are working on a solution.
- **resolved** 2024-12-23 23:44 UTC: Our Engineers have implemented a fix. We believe the issue is now resolved. Please reach out to support@mode.com if you have any questions.

## Rewindex changes for this incident

- 2024-12-23 23:44 UTC: [Major incident: O365 users unable to log in](https://rewindex.com/change/idaa564808cc62d.md)

## Cite this

Status incident (vendor impact label: major) posted by Mode, started 2024-12-23 23:44 UTC, resolved after 0 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/mode/incidents/rhs2y6myl7kd
- Citation: Mode, “O365 users unable to log in” (2024-12-23 23:44 UTC). Archived by Rewindex: https://rewindex.com/company/mode/incidents/rhs2y6myl7kd (CC BY 4.0).
- Markdown link: `[Mode: O365 users unable to log in (2024-12-23)](https://rewindex.com/company/mode/incidents/rhs2y6myl7kd)`


---
Canonical: https://rewindex.com/company/mode/incidents/rhs2y6myl7kd · Markdown: https://rewindex.com/company/mode/incidents/rhs2y6myl7kd.md · JSON: https://rewindex.com/api/v1/companies/mode/incidents/rhs2y6myl7kd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:44.783Z