Companies / Mixpanel / changes

Mixpanel change history

5Major incident
When (UTC)ChangeKind
Major incident: Degraded Query API Performance impacting US Projects
Mixpanel reported a major Query API degradation causing HTTP 500 errors and report-loading failures for US Data Residency projects; EU and IN projects were unaffected. It started at 2026-08-26 21:39 UTC and resolved at 2026-08-26 22:45 UTC, lasting 1 h 6 min; a fix was implemented, and no customer data was lost.
Major incident
Major incident: Issues Populating Event Properties in dropdown menus
Mixpanel reported a major incident affecting event-property population in dropdown menus across EU, IN and US application availability. It started at 2026-08-19 23:20 UTC and was resolved at 2026-08-20 03:05 UTC, lasting 3 h 44 min. A fix was implemented before resolution; no cause was stated.
Major incident
Major incident: Errors Loading Mixpanel.com
Mixpanel.com experienced loading errors affecting Application Availability in EU, IN and US, with vendor-rated major impact. The incident started at 2025-07-16 17:43 UTC and was resolved at 2025-07-16 18:21 UTC, lasting 38 min; Mixpanel implemented a fix but did not state a cause.
Major incident
Critical incident: Errors Loading Mixpanel.com
Mixpanel reported a critical incident affecting loading Mixpanel.com, with application availability components in EU, IN and US listed as affected. It started at 2025-07-01 12:17 UTC and was resolved at 2025-07-01 13:02 UTC, lasting 44 min. A fix was implemented at 07-01 12:32 UTC; no cause was stated.
Major incident
Critical incident: Mixpanel.com and APIs experiencing elevated errors
Mixpanel reported a critical website outage and ingestion/export errors caused by a Google Cloud Platform outage, affecting EU, IN and US services. It started at 2025-06-12 18:29 UTC and was resolved at 2025-06-13 02:04 UTC, lasting 7 h 34 min. Data sent to ingestion APIs that returned errors was not stored and should be re-sent.
Major incident