Changes / Mixpanel / Issues Populating Event Properties in dropdown menus

Mixpanel: Major incident: Issues Populating Event Properties in dropdown menus

Summary

Mixpanel reported a major incident affecting event-property population in dropdown menus across EU, IN and US application availability. It started at 2026-08-19 23:20 UTC and was resolved at 2026-08-20 03:05 UTC, lasting 3 h 44 min. A fix was implemented before resolution; no cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 62%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Issues Populating Event Properties in dropdown menus
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-19 23:20 UTC
AddedResolved time#5
Before: not present
After: 2026-08-20 03:05 UTC
AddedAffected components#6
Before: not present
After: Application Availability - Application Availability (EU), Application Availability - Application Availability (IN), Application Availability - Application Availability (US), Application Availability (EU), Application Availability (IN), Application Availability (US)
AddedUpdateidentified#7
Before: not present
After: We are currently experiencing issues with populating event properties in dropdown menus. We appreciate your patience while our engineers work to restore functionality. If you have any questions, please contact support@mixpanel.com
AddedUpdateidentified#8
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdateidentified#9
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdatemonitoring#10
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Issues Populating Event Properties in dropdown menus (this change)
Mixpanel reported a major incident affecting event-property population in dropdown menus across EU, IN and US application availability. It started at 2026-08-19 23:20 UTC and was resolved at 2026-08-20 03:05 UTC, lasting 3 h 44 min. A fix was implemented before resolution; no cause was stated.
Major incident

All Mixpanel changes → · Mixpanel profile · Markdown · JSON