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CompaniesMintlifyIncidents

Mintlify: Unable to access preview deployments

MajorStatus: resolvededitedStarted Resolved (28 min)4 updatesstatus.mintlify.com (opens in new tab)

Affected components: DisplayDashboard

Timeline of updates

  1. investigating

    We’re investigating an authentication issue that is preventing some users from accessing preview deployments. Previews are still building normally, and production documentation sites are not affected.

  2. investigating

    We've identified the cause of the error affecting preview deployments and sites protected by Mintlify authentication. A fix is being deployed now. Users who are already logged in and sites using other authentication methods are not affected.

  3. monitoring

    A fix has been deployed and logins to preview deployments and sites protected by Mintlify authentication are working again. We're monitoring to confirm. If you still see the error, try logging in again or contact support@mintlify.com: mailto:support@mintlify.com.

  4. resolved

    This incident has been resolved. Logins to preview deployments and sites protected by Mintlify authentication are back to working normally. If you still are running into any issues please contact support@mintlify.com: mailto:support@mintlify.com.

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Impact, status and times are the vendor’s own, as last archived. View on status.mintlify.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Mintlify, started 2026-11-04 21:01 UTC, resolved after 28 min, 4 update(s); edited after publishing.

Title
Unable to access preview deployments
Vendor
Mintlify
Date
URL
https://rewindex.com/company/mintlify/incidents/01M6M5WKJN74NJCW4559PNDHQC

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