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ChangesMintlifyUnable to access preview deployments

Mintlify: Major incident: Unable to access preview deployments

Major incidentmajor (vendor)Changed Detected status.mintlify.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Mintlify removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Unable to access preview deployments
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-04 21:01 UTC
AddedUpdateinvestigating#5
Before: not present
After: We’re investigating an authentication issue that is preventing some users from accessing preview deployments. Previews are still building normally, and production documentation sites are not affected.
AddedUpdateinvestigating#6
Before: not present
After: We've identified the cause of the error affecting preview deployments and sites protected by Mintlify authentication. A fix is being deployed now. Users who are already logged in and sites using other authentication methods are not affected.

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History of this incident

YesterdayWednesday, November 4Wed, Nov 4

3 incident changes

Cite this

Major incident: Unable to access preview deployments on Mintlify’s status page, changed 2026-11-04 21:01 UTC (change 1 of 3).

Title
Major incident: Unable to access preview deployments
Vendor
Mintlify
Date
URL
https://rewindex.com/change/ia90b6247a7e52a

All Mintlify changesMintlify profileMarkdownJSON