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Microsoft Teams: Users may be unable to connect to multiple Microsoft 365 services

MinorStatus: resolvededitedStarted Resolved (35 min)1 update

Timeline of updates

  1. investigating

    User impact: Users may be unable to connect to multiple Microsoft 365 services.

    More info: Potentially impacted services include:
    - Exchange Online
    - Microsoft Teams
    - SharePoint Online
    - Microsoft Copilot 365
    - Microsoft Defender XDR
    - Microsoft Planner
    - Microsoft To Do

    Current status: While we haven't identified any recent changes that correlate with the start of impact, our investigation indicates the failed health checks may originate from a specific component on the affected servers that's responsible for processing them. We're deploying a targeted change to bypass this component on a subset of servers to validate whether this restores availability, and we've taken steps to prevent additional servers from being removed from service while we work to return the affected servers to service. We're also investigating why affected servers are experiencing elevated processor usage while handling requests.

    Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services.

    Next update by: Thursday, November 12, 2026, at 9:30 PM UTC

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Cite this

Status incident (vendor impact label: minor) posted by Microsoft Teams, started 2026-11-12 20:32 UTC, resolved after 35 min, 1 update(s); edited after publishing.

Title
Users may be unable to connect to multiple Microsoft 365 services
Vendor
Microsoft Teams
Date
URL
https://rewindex.com/company/microsoft-teams/incidents/0a44a1fcf5272f86

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