# Microsoft Teams: Users may be unable to connect to multiple Microsoft 365 services

> Microsoft Teams status incident “Users may be unable to connect to multiple Microsoft 365 services” on 2026-11-12: impact minor (vendor’s label), 35 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/microsoft-teams/incidents/0a44a1fcf5272f86
Last updated: 2026-11-12T21:08:47Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-12 20:32 UTC · Resolved: 2026-11-12 21:08 UTC · Duration: 35 min
- Updates: 1
- Vendor status page: n/a
- [Company: Microsoft Teams](https://rewindex.com/company/microsoft-teams.md)

## Timeline of updates

- **investigating** 2026-11-12 20:32 UTC: User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR - Microsoft Planner - Microsoft To Do Current status: While we haven't identified any recent changes that correlate with the start of impact, our investigation indicates the failed health checks may originate from a specific component on the affected servers that's responsible for processing them. We're deploying a targeted change to bypass this component on a subset of servers to validate whether this restores availability, and we've taken steps to prevent additional servers from being removed from service while we work to return the affected servers to service. We're also investigating why affected servers are experiencing elevated processor usage while handling requests. Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services. Next update by: Thursday, November 12, 2026, at 9:30 PM UTC

## Rewindex changes for this incident

- 2026-11-12 21:08 UTC: [Incident updated: Users may be unable to connect to multiple Microsoft 365 services](https://rewindex.com/change/r6a1c8adee9cd05.md)

## Cite this

Status incident (vendor impact label: minor) posted by Microsoft Teams, started 2026-11-12 20:32 UTC, resolved after 35 min, 1 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/microsoft-teams/incidents/0a44a1fcf5272f86
- Citation: Microsoft Teams, “Users may be unable to connect to multiple Microsoft 365 services” (2026-11-12 20:32 UTC). Archived by Rewindex: https://rewindex.com/company/microsoft-teams/incidents/0a44a1fcf5272f86 (CC BY 4.0).
- Markdown link: `[Microsoft Teams: Users may be unable to connect to multiple Microsoft 365 services (2026-11-12)](https://rewindex.com/company/microsoft-teams/incidents/0a44a1fcf5272f86)`


---
Canonical: https://rewindex.com/company/microsoft-teams/incidents/0a44a1fcf5272f86 · Markdown: https://rewindex.com/company/microsoft-teams/incidents/0a44a1fcf5272f86.md · JSON: https://rewindex.com/api/v1/companies/microsoft-teams/incidents/0a44a1fcf5272f86 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T02:59:10.024Z