Companies/Metronome/Incidents

Metronome: Elevated API error rates

Affected components: Overall

Timeline of updates

1. monitoring2026-10-08 18:53 UTC

   We are investigating a burst of elevated API errors between 18:12-18:14 UTC. Ingest and alerts are not affected.

2. monitoring2026-10-08 21:26 UTC

   We have mitigated the underlying issue. System metrics have returned to normal/healthy states. The team will continue to monitor but we believe the underlying cause has been addressed.

3. resolved2026-10-08 22:13 UTC

   API error rates are now stable.

Changes Rewindex caught on this incident

• Oct 8Major incident: Elevated API error rates

Impact, status and times are the vendor’s own, as last archived. View on status.metronome.com (opens in new tab).

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