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ChangesMetronomeElevated API error rates

Metronome: Major incident: Elevated API error rates

Major incidentmajor (vendor)Changed Detected status.metronome.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Metronome removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Elevated API error rates
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-08 18:53 UTC
AddedResolved time#5
Before: not present
After: 2026-10-08 22:13 UTC
AddedUpdatemonitoring#6
Before: not present
After: We are investigating a burst of elevated API errors between 18:12-18:14 UTC. Ingest and alerts are not affected.
AddedUpdatemonitoring#7
Before: not present
After: We have mitigated the underlying issue. System metrics have returned to normal/healthy states. The team will continue to monitor but we believe the underlying cause has been addressed.
AddedUpdateresolved#8
Before: not present
After: API error rates are now stable.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, October 8

1 incident change

All Metronome changesMetronome profileMarkdownJSON