# Metronome: Elevated API error rates

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-08 18:53 UTC · Resolved: 2026-10-08 22:13 UTC · Duration: 3.3 h
- Updates: 3 · Affected components: Overall
- [Vendor status page: https://status.metronome.com/incidents/01M4EDTKD0WW5K3S31Q7PYCESC](https://status.metronome.com/incidents/01M4EDTKD0WW5K3S31Q7PYCESC)
- [Company: Metronome](https://rewindex.com/company/metronome.md)

## Timeline of updates

- **monitoring** 2026-10-08 18:53 UTC: We are investigating a burst of elevated API errors between 18:12-18:14 UTC. Ingest and alerts are not affected.
- **monitoring** 2026-10-08 21:26 UTC: We have mitigated the underlying issue. System metrics have returned to normal/healthy states. The team will continue to monitor but we believe the underlying cause has been addressed.
- **resolved** 2026-10-08 22:13 UTC: API error rates are now stable.

## Rewindex changes for this incident

- 2026-10-08 18:53 UTC: [Major incident: Elevated API error rates](https://rewindex.com/change/i2a0c78b789026c.md)


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Canonical: https://rewindex.com/company/metronome/incidents/01M4EDTKD0WW5K3S31Q7PYCESC · Markdown: https://rewindex.com/company/metronome/incidents/01M4EDTKD0WW5K3S31Q7PYCESC.md · JSON: https://rewindex.com/api/v1/companies/metronome/incidents/01M4EDTKD0WW5K3S31Q7PYCESC · Generated 2026-10-19T23:36:59.824Z