CompaniesMessageBird (Bird)Incidents
MessageBird (Bird): Fail to deliver and retrieve messages for short interval of time for Facebook Messenger and Email via our Inbox, Flowbuilder and Conversations API
Timeline of updates
- resolved
Our engineering team has concluded the work to mark undelivered messages as failed, we highly advise our customers to retry those messages. We have concluded this incident and will add the right engineering mechanism to prevent the occurrence of these incidents. We apologise for any inconvenience this issue has caused you.
From MessageBird (Bird)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bird.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2023-01-24 10:19 UTC, resolved after 1.8 h, 1 update(s).
- Title
- Fail to deliver and retrieve messages for short interval of time for Facebook Messenger and Email via our Inbox, Flowbuilder and Conversations API
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/incidents/rpy1sq9mh276
MessageBird (Bird) profileRecent MessageBird (Bird) incidentsAll outages on January 24, 2023MessageBird (Bird) in January 2023MarkdownJSON