# MessageBird (Bird): Fail to deliver and retrieve messages for short interval of time for Facebook Messenger and Email via our Inbox, Flowbuilder and Conversations API

> MessageBird (Bird) status incident “Fail to deliver and retrieve messages for short interval of time for Facebook Messenger and Email via our Inbox, Flowbuilder and Conversations API” on 2023-01-24: impact none (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/rpy1sq9mh276
Last updated: 2023-01-24T12:06:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-01-24 10:19 UTC · Resolved: 2023-01-24 12:06 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/rpy1sq9mh276](https://status.bird.com/incidents/rpy1sq9mh276)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2023-01-24 12:06 UTC: Our engineering team has concluded the work to mark undelivered messages as failed, we highly advise our customers to retry those messages. We have concluded this incident and will add the right engineering mechanism to prevent the occurrence of these incidents. We apologise for any inconvenience this issue has caused you.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2023-01-24 10:19 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/rpy1sq9mh276
- Citation: MessageBird (Bird), “Fail to deliver and retrieve messages for short interval of time for Facebook Messenger and Email via our Inbox, Flowbuilder and Conversations API” (2023-01-24 10:19 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/rpy1sq9mh276 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Fail to deliver and retrieve messages for short interval of time for Facebook Messenger and Email via our Inbox, Flowbuilder and Conversations API (2023-01-24)](https://rewindex.com/company/messagebird-bird/incidents/rpy1sq9mh276)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/rpy1sq9mh276 · Markdown: https://rewindex.com/company/messagebird-bird/incidents/rpy1sq9mh276.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/rpy1sq9mh276 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:04:53.070Z