CompaniesMessageBird (Bird)Incidents
MessageBird (Bird): Some contact creation and updates experienced failures
Timeline of updates
- resolved
In Bird CRM, for custom contact attributes created before August 2024, updates experienced failures from flows, API, or connectors since around October 21 2025 7:30 UTC. This doesn't affect updating other attributes like standard attributes or custom attributes created after that date.
This issue has been fully resolved as of October 22 2025 14:30 UTC.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
1bc67ac8efa0a9b4…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2025-10-22 15:09 UTC, resolved after -1900 min, 1 update(s).
- Title
- Some contact creation and updates experienced failures
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/incidents/pr1kgkg35qmn
MessageBird (Bird) profileRecent MessageBird (Bird) incidentsAll outages on October 22, 2025MessageBird (Bird) in October 2025MarkdownJSON