# MessageBird (Bird): Some contact creation and updates experienced failures

> MessageBird (Bird) status incident “Some contact creation and updates experienced failures” on 2025-10-22: impact minor (vendor’s label), -1900 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/pr1kgkg35qmn
Last updated: 2025-10-22T15:09:30Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-22 15:09 UTC · Resolved: 2025-10-21 07:30 UTC · Duration: -1900 min
- Updates: 1
- [Vendor status page: https://stspg.io/sqd26ks03grt](https://stspg.io/sqd26ks03grt)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2025-10-21 07:30 UTC: In Bird CRM, for custom contact attributes created before August 2024, updates experienced failures from flows, API, or connectors since around October 21 2025 7:30 UTC. This doesn't affect updating other attributes like standard attributes or custom attributes created after that date. This issue has been fully resolved as of October 22 2025 14:30 UTC.

## Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2025-10-22 15:09 UTC, resolved after -1900 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/pr1kgkg35qmn
- Citation: MessageBird (Bird), “Some contact creation and updates experienced failures” (2025-10-22 15:09 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/pr1kgkg35qmn (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Some contact creation and updates experienced failures (2025-10-22)](https://rewindex.com/company/messagebird-bird/incidents/pr1kgkg35qmn)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/pr1kgkg35qmn · Markdown: https://rewindex.com/company/messagebird-bird/incidents/pr1kgkg35qmn.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/pr1kgkg35qmn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:14:32.726Z