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MessageBird (Bird): Intermittent SMS processing issues

No impact listedStatus: resolvedStarted Resolved (2.7 h)1 updatestatus.bird.com (opens in new tab)

Timeline of updates

  1. resolved

    The issue has been resolved and we're currently compiling a more detailed overview of what occurred which will be updated on this incident. Apologies for any inconvenience caused. --- Update 07/06/18 10:00am CET An unexpected configuration error, following the deployment of an update on one of our SMPP platforms, led to message queues building and delaying part of the SMS traffic intermittently. This was resolved by an adjustment in the configuration and a reboot of the SMPP platform. Additional configuration review process and monitoring post-deployment has been added to prevent this from reoccurring.

From MessageBird (Bird)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bird.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2018-06-05 14:12 UTC, resolved after 2.7 h, 1 update(s).

Title
Intermittent SMS processing issues
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/incidents/lpc876q3z1w7

MessageBird (Bird) profileRecent MessageBird (Bird) incidentsAll outages on June 5, 2018MessageBird (Bird) in June 2018MarkdownJSON