CompaniesMessageBird (Bird)Incidents
MessageBird (Bird): Degrade performance with Contacts
Affected components: Contacts - EuropeCRM - Contacts - Europe
Timeline of updates
- investigating
We are currently investigating a degraded performance with Contacts In the EU region which impacts but is not limited to Contacts pages, Journeys and Flows.
- monitoring
We have identified the issue and a fix has been implemented. We are monitoring the situation.
- resolved
The incident has been resolved
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4c448c6031513b9e…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2025-12-04 09:19 UTC, resolved after 17 min, 3 update(s).
- Title
- Degrade performance with Contacts
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/incidents/6zsgf43jh2t7
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