# MessageBird (Bird): Degrade performance with Contacts

> MessageBird (Bird) status incident “Degrade performance with Contacts” on 2025-12-04: impact minor (vendor’s label), 17 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/6zsgf43jh2t7
Last updated: 2025-12-04T09:37:07Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-04 09:19 UTC · Resolved: 2025-12-04 09:37 UTC · Duration: 17 min
- Updates: 3 · Affected components: Contacts - Europe, CRM - Contacts - Europe
- [Vendor status page: https://stspg.io/1x8zrcxh0fkq](https://stspg.io/1x8zrcxh0fkq)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **investigating** 2025-12-04 09:19 UTC: We are currently investigating a degraded performance with Contacts In the EU region which impacts but is not limited to Contacts pages, Journeys and Flows.
- **monitoring** 2025-12-04 09:31 UTC: We have identified the issue and a fix has been implemented. We are monitoring the situation.
- **resolved** 2025-12-04 09:37 UTC: The incident has been resolved

## Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2025-12-04 09:19 UTC, resolved after 17 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/6zsgf43jh2t7
- Citation: MessageBird (Bird), “Degrade performance with Contacts” (2025-12-04 09:19 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/6zsgf43jh2t7 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Degrade performance with Contacts (2025-12-04)](https://rewindex.com/company/messagebird-bird/incidents/6zsgf43jh2t7)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/6zsgf43jh2t7 · Markdown: https://rewindex.com/company/messagebird-bird/incidents/6zsgf43jh2t7.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/6zsgf43jh2t7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:39.067Z