rewindex

CompaniesMessageBird (Bird)Incidents

MessageBird (Bird): Incoming emails are not creating tickets on Inbox

No impact listedStatus: resolvedStarted Resolved (53 min)1 updatestatus.bird.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident has been resolved. We identified that this impacted a single internal team. No customer was impacted by this.

From MessageBird (Bird)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bird.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2025-07-18 12:09 UTC, resolved after 53 min, 1 update(s).

Title
Incoming emails are not creating tickets on Inbox
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/incidents/4z7f92jwxwtf

MessageBird (Bird) profileRecent MessageBird (Bird) incidentsAll outages on July 18, 2025MessageBird (Bird) in July 2025MarkdownJSON