# MessageBird (Bird): Incoming emails are not creating tickets on Inbox

> MessageBird (Bird) status incident “Incoming emails are not creating tickets on Inbox” on 2025-07-18: impact none (vendor’s label), 53 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/4z7f92jwxwtf
Last updated: 2025-07-18T13:02:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-07-18 12:09 UTC · Resolved: 2025-07-18 13:02 UTC · Duration: 53 min
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/4z7f92jwxwtf](https://status.bird.com/incidents/4z7f92jwxwtf)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2025-07-18 13:02 UTC: This incident has been resolved. We identified that this impacted a single internal team. No customer was impacted by this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2025-07-18 12:09 UTC, resolved after 53 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/4z7f92jwxwtf
- Citation: MessageBird (Bird), “Incoming emails are not creating tickets on Inbox” (2025-07-18 12:09 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/4z7f92jwxwtf (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Incoming emails are not creating tickets on Inbox (2025-07-18)](https://rewindex.com/company/messagebird-bird/incidents/4z7f92jwxwtf)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/4z7f92jwxwtf · Markdown: https://rewindex.com/company/messagebird-bird/incidents/4z7f92jwxwtf.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/4z7f92jwxwtf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:30:46.992Z